Privacy Policy
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Privacy Policy
Welcome to Adorable Himalaya. We value the trust you place in us when planning your travel experiences in the Himalayas. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website Adorable Himalaya or book a tour package with us.
By using our services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
To provide you with seamless travel services, we collect various types of information, including:
- Personal Information: Name, phone number, email address, and postal address when you inquire or book a trip.
- Travel Details: Flight schedules (arrival/departure times), passport or ID details (for permits and hotel check-ins), and preferences for meals or accommodation.
- Payment Information: While we accept payments via Cash or Online Transfer, we may collect transaction reference numbers to verify your booking status.
- Device Information: If you visit our website, we may collect non-personal data such as your IP address, browser type, and operating system for analytics purposes.
2. How We Use Your Information
We use the data we collect for the following specific purposes:
- Booking fulfillment: To reserve hotels, houseboats, and arrange transportation (cabs/bikes) as per your itinerary.
- Communication: To send you booking confirmations, itinerary updates, or emergency alerts during your trip.
- Permit Processing: To apply for necessary inner-line permits or restricted area passes required by government authorities in the Himalayan region.
- Customer Support: To resolve queries related to cancellations, refunds, or on-trip assistance.
3. Sharing of Information
We do not sell your personal information. However, we must share necessary details with trusted third parties to facilitate your trip:
- Service Providers: We share your name and contact details with our partner hotels, houseboat owners, and transport drivers to ensure your stay and travel are prepared upon your arrival.
- Legal Authorities: We may disclose your information if required by law or to secure travel permits for restricted border areas.
4. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or destruction. We urge you to keep your payment details secure and notify us immediately if you suspect any unauthorized use of your booking details.
5. Third-Party Links
Our website or communications may contain links to external sites (e.g., payment gateways or partner sites). We are not responsible for the privacy practices or content of these third-party websites.
6. Media & Marketing
We love to showcase the happy memories of our guests. If you share photos or videos with us during or after the tour, we may feature them on our social media channels or website. If you prefer your images not be used, please inform us in writing.
7. Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
8. Contact Us
If you have any questions about this Privacy Policy or wish to update your information, please contact us:
- Company Name: Adorable Himalaya
- Phone: +91 9805652289 / 7018191897
- Website: https://adorablehimalaya.com/